Choosing A Roofing Company

WTorres Roofing is a reputable roofing company that has been providing customers in Dayton-Cincinnati and its surrounding areas with reliable roofing services for more than 20 years. Since 1990, we have offered reliable roofing services, including reroofing services, shingle roof repairs, new roof installations, roof replacements, roof repair and more. Whether it’s your residence, apartment or office that needs our quality roofing, our roofers can do it all. We serve all residential and commercial customers for the last 20 years.

Call WTorres Roofing Company-Roofer Ready at 513-653-7709 today for an estimate.

At WTorres Roofing, our experienced team of professional roofers will handle all your roofing needs promptly and efficiently. Our company is totally dedicated to providing top-quality services and products at highly reasonable rates. We complete all of our work with full satisfaction, and our owner is present at every job site working alongside with Team roofers. With every project, our roof repairmen pay close attention to detail to ensure that we complete your roofing services correctly the first time. Call us at 513-653-7709 now for quality reroofing services, shingle roof repairs and new roof installations, replacements, and more. WTorres Roofing is roofer ready to serve your roofing needs and guarantees all roofing services.

When it comes to choosing a roofing company it is not easy. There are so many of them in the local area. What matters is when a roofing company takes the time to sit down and talk to you about your roofing needs.

Reroofing is a process you may not be familiar with until it becomes is necessary to replace the roof on your own house. And even then, there’s a lot to learn about which materials or products to use and what roofing products best meet your roofing needs. Hence, it’s vital to know that you can rely on the roofing contractor you choose to give you good advice about those roofing products and procedures that may be brand-new to you. The key is to find the right roofing contractor for your work.

That’s why CertainTeed has developed this guide to selecting a roofing contractor or roofing company for your roofing needs. The questions contained in this advertisement are designed to help you establish the reliability, reputation, and ordeal of a contractor; as well as his dedication to providing you with best available roof organization possible. A top-notch, professional roofing contractor will be only too happy to supply you with answers to these questions. And just as it realize good business gumption to see several bids on your roofing profession, it also realizes good sense to ask several different contractors these questions. We’ve also summarized some important points to consider as you evaluate the terms of your proposed profession contract. Being self-confident you’ve selected the right roofing contractor will help assure that you have a quality roof overhead and that your hard-earned money has been wisely spent.

Interview the roofing company- roofing contractor

You cannot choose a roofing company or professional roofer by looking at an estimate and comparing prices. Allow yourself an hour, more or less, to sit down with each contractor. You might be speaking with a salesperson or even the owner. Both of you need time to ask questions and explore the possibilities. You will be surprised at how many options you have. Good contractors take pride in their work, and so should the salesperson representing the company.

• The salesperson should show pride and enthusiasm in discussing other jobs.

• The salesperson should be knowledgeable about other jobs (which shows his amount of involvement in the actual work.

Seven Questions to Ask Your Roofer

Credentialed CertainTeed roofer, we suggest that you evaluate your roofing company or your roofer as carefully as you would a doctor or lawyer. It is quite clear that you will need a roofing contractor who exerts ability applicators to install the shingles. It is also clear that you will need to look closely at the proposal offered, the products selected, and the premium/value relationship of the entire package. But what criteria can you use to decide if the contractor is a true professional who is capable of and to stand behind his workmanship? While there is no such thing as a single, clear-cut explanation, there is a series of indicators that you can look for when you are going through  the evaluation process in selecting a roofing company. 

 

Below are the seven questions that are mentioned in CertainTeed Professional Roofer Homeowner’s Guide. 

1.  Is the company a licensed or credentialed contractor?

When you pose this question, you are, in effect, asking if the contractor is licensed by your state and/or city. Not all states require contractors to be licensed. If your state does license contractors, then he might have had to pass a written examination in his specialty, although few licenses make this a requirement. A number of cities also require professional licensing. Check with your local licensing authority for details.

A contractor may also answer this question by telling you he has a business license. However, a business license is a tax requirement only and is not directly relevant to the contractor’s competence. Several roofing manufacturers offer a variety of programs to professional contractors that establish their credentials as a knowledgeable roofing company. Homeowners can view a contractor’s credentials as another indicator of their degree of knowledge, professionalism, and dedication to the roofing trade.

2. What is the full name and address of the company?

“Getting the complete address of the company can be an important factor in determining company’s time in business. If a post office box is given, ask for a full street address as wellTry to hire a contractor that has an office nearbyThe likelihood of better service and quicker response time is greater if the company based near your home

3. How long has the company been in business?

Needless to say, longer is usually better. Under three years may signal an unstable business or one low on the learning curve. On the other hand, everybody has to start somewhere. References will be helpful to double check any business and are especially important when dealing with a new business. A newer business may have a great future but it is only reasonable to be more careful when considering its referrals. The failure rate of small businesses in the first three years is very high.

4. Will the company provide referrals or references from previous jobs?

• Ask for photos of completed work, if available. Keep in mind, however, that many roofers will not have photos.
• Request a list of 10 names and phone numbers of recent customers (last 12 months). It is not necessary to check all 10, but you will be able to pick randomly from the list those you do call

5. Does the company carry insurance?

A contractor should carry comprehensive liability insurance and workers’ compensation insurance to protect you in the event of a roofing accident. This can be verified by asking to see the contractor’s certificates of insurance (workers’ compensation and general liability). Let the contractor know you want current certificates sent to you by the insurer before the job is started. Contractors may also carry other kinds of insurance including health, life and auto insurance. Bland assurances of insurance coverage may refer to these. Don’t be confused. Ask for proof of general liability and workers’ compensation* coverage for roofing projects.

Worker accidents. Be aware that if a worker is injured on your property, the homeowner might be held liable for all costs unless the employee is covered by workers’ compensation insurance. Hospital bills for serious accidents can be extraordinarily expensive. Contractors who carry insurance and follow safety guidelines on fall prevention endure higher job overhead costs. These expenses could be the cause of price variations between contractors who follow the standards versus those who ignore them.

Uninsured contractors. Roofers who do not carry insurance will most likely be cheaper to hire as they do not have the large insurance premiums to pay. Workers’ compensation premiums can increase wage costs from about 20% to as much as 100%, depending on the state. There are a variety of reasons why full insurance may not be carried by a contractor, such as:

• Not a full-time contractor
• Operates as a partnership or self-employed without employees
• New in the business
• Can’t afford insurance premiums
• Doesn’t stand behind work

It is up to you to determine if it is worth the risk to hire a contractor who does not carry insurance.

6. What is the roofing company’s track record for solving customer complaints?

• Try to find out how your contractor handles problems when they do arise. Request a referral from a job that involved a complaint.
• Ask the contractor if he has ever lost a job-related court case.Ask if his contractor’s license has ever been suspended and why.
• Also, in talking to the appropriate authorities, such as the Better Business Bureau and licensing departments, find out if any complaints have been filed against the contractors whom you have interviewed. Many contractors in business for any length of time have been involved in a dispute. Ask how the dispute was resolved, to test your contractor’s reputation.

7. What is the company’s workmanship warranty?

Typically, contractor workmanship warranties are for one year or more. Longer warranties are not necessarily more valuable than shorter warranties. The length of the warranty is less important than the intent and ability of the roofer to stand behind his warranty. That is best evaluated using customer referrals. Ask his customers specifically for information about these four things:

1) Did he perform his work on a timely basis?

2) Was he responsive when asked for information and changes?

3) Did he act as if he cared about the customer’s interests?

4) And finally, would you call the company trustworthy?

The roofer will warrant his workmanship. The manufacturer, on the other hand, warranties the roofing material against defects in manufacturing. Thus, two warranties will cover the shingle roof system. Understand them both. Ask for a copy of the manufacturer’s warranty pertaining to the specific shingle products you are considering. For additional information on warranties, see our Understanding Warranties brochure.

Usually, problems of either workmanship or material show up very quickly. Therefore, the near-term warranty given by the contractor or manufacturer is more important than the warranty coverage during the later years of the warranty. Even if problems of workmanship arise after the workmanship warranty has lapsed, a reliable contractor usually will want to stand behind his work.

.WTorres Roofing Company is credentialed CertainTeed Roofer. Call us to set up an appointment at 937-892-0239

Contact us today to learn how a roof service can revitalize your property. We proudly serve commercial, industrial, and residential customers throughout Dayton, Beavercreek, Kettering, Bellbrook, Oakwood, Centerville, Fairborn, Huber Heights, Miamisburg and throughout Montgomery County, Greene County, Warren County and Clinton County areas.

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